At TukTukSerendib, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services or visit our website.
1. Information Collection
We collect personal information that you provide to us directly, such as your name, email address, phone number, and payment details. This information is necessary for processing your rental bookings, providing customer support, and improving our services. We may also collect non-personal information, such as your IP address, browser type, and browsing behavior on our website, to enhance your user experience.
2. Use of Information
The information we collect is used primarily to fulfill your rental requests and ensure a smooth rental experience. We may use your email address to send you booking confirmations, updates about your rental, and promotional offers that may interest you. Non-personal information is used to analyze website traffic, improve our services, and customize your online experience.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in operating our business, such as payment processors and insurance providers. These third parties are obligated to protect your information and use it only for the purpose of providing services on our behalf.
4. Data Security
We implement robust security measures to protect your personal information from unauthorized access, disclosure, or alteration. Our website uses secure encryption technologies to safeguard your data during transmission. However, please be aware that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and understand how you interact with our site. You can manage your cookie preferences through your browser settings.
6. Your Rights
You have the right to access, correct, or delete your personal information held by us. If you wish to exercise these rights or have any concerns about how we handle your data, please contact us through the provided channels on our website.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our website, and we encourage you to review this policy periodically.
By using our services, you agree to the terms of this Privacy Policy.